Order Management – ezCommerce

Order Management System

Seamlessly manage orders for business success

Main Features of Order Management System

Efficient order management at your fingertips

Streamlined Order Processes for Business Growth

Managing orders can be overwhelming as your business expands. Embrace efficiency with our convenient order management software, powered by automation, to handle all your orders from a single, intuitive dashboard.

Unify Sales Channels and Expand Your Reach

Connect seamlessly with existing sales channels and effortlessly launch new ones. With over 70 marketplaces and sales channels at your disposal, you can meet your customers wherever they shop, ensuring a wider reach and increased opportunities for growth.

Effortless Order Management, Enhanced Operations

Bid farewell to complex manual processes. Our automated order management solution simplifies your operations. Merge sales channels, orders, and fulfillment under one centralized platform, empowering you to streamline processes and optimize efficiency.

Optimize Order Processing Workflows

Automate crucial processes like order assignment to warehouses for efficient pick, pack, and ship operations. With workflows designed to minimize manual intervention, you can ensure rapid and accurate order fulfillment, contributing to seamless customer experiences.

Swift Fulfillment, Intelligent Assignment

Connect orders with 3PLs or warehouses to ensure they are allocated to the most suitable fulfillment center location. Enjoy the speed and precision of automatic order assignment, reducing fulfillment time and increasing customer satisfaction.

Informed Decision-Making Through Real-Time Insights

Empower your decisions with real-time data and robust reporting features. Gain immediate access to vital business insights, enabling you to make informed choices that drive growth and enhance performance.

Effortless Purchase Order Automation

Prevent stockouts and maintain inventory with ease. Our automated purchase order system ensures timely replenishment, eliminating the risk of running out of stock and optimizing inventory levels for consistent sales performance.

Centralized Multichannel Order Management

Elevate your business from a single, central ecommerce platform. Say goodbye to overselling as your orders are harmoniously synced across various sales channels. Automate shipping carrier assignments based on predefined criteria, driving efficiency and accuracy.

Efficient Shipping Management for Seamless Fulfillment

Simplify the entire fulfillment process. Seamlessly integrate all your shipping carriers into our comprehensive system, facilitating optimal shipping choices for each order. Compare shipping quotes effortlessly and enhance the efficiency of your shipping operations.

Optimize Packing and Labeling Processes

Eliminate manual packing assignments and boost efficiency. Our auto-assignment feature ensures the most efficient packing methods, saving time and minimizing errors during order preparation.

Seamless Amazon FBA Integration

Enhance your logistics through Amazon FBA. Submit orders directly, gaining full visibility over stock levels across FBA locations. Streamline your operations and leverage the power of Amazon's fulfillment network.

Simplified eBay Fulfillment Management

Effortlessly manage eBay Fulfillment orders. Seamlessly track inventory levels and orders managed by eBay Fulfillment. Offer superior delivery services, including next-day and standard delivery options, to elevate your customer experience.

Enhance Customer Satisfaction Post-Purchase

Provide a seamless post-purchase experience. Gain comprehensive visibility of order statuses across shipping and fulfillment channels, enabling efficient management of order updates for your customers.

Transparent Customer Communications

Keep your customers informed with timely email updates upon order dispatch. Enhance transparency and communication, fostering trust and satisfaction among your customer base.

Efficiently Manage Customer Returns and Exchanges

Prioritize customer happiness by efficiently handling canceled orders, returns, exchanges, and refunds. Streamline these processes for a smooth and satisfying customer experience.

Winning customers

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“A&O's comprehensive solution ezCommerce worked wonders when it came to full-fledged integrations.”
Adil MacheswallaCEO SpeedSports Exclusive Nike, Underarmour Distributors- Pakistan

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“In an ever evolving business environment, omni channel approach - specially online presence - has become inevitable for growing a business. Progressing along the same lines, idsMed has expanded its business to online ecommerce marketplaces in five key markets, Vietnam, Thailand, Malaysia, Singapore, and Philippines. We partnered with Axle & Olio as our eCommerce enabler to launch our products across 5 markets starting with Lazada and Shopee. From registration, to launching to growing our online presence in these 5 countries A&O's team has been an integral part of this initiative. The A&O team made much effort in understanding our requirements and customizing the solutions to our needs, which is important in a business partner. Hence, we would recommend A&O to organizations requiring a partner in the eCommerce space”
Joey LeeSenior VP – InnoQ APS Unit

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“Our partnership has been a great success and we see it going beyond the USA to other territories and other lines of business.”
Christophe DessallesGlobal MD - adidas Combat Sports/ Double D