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Privacy & Cookie Policy

At ezCommerce, we are committed to protecting the privacy of our customers, users and partners. This privacy policy outlines how we collect, use, and protect the personal information of our users and customers.

Information Collection:
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data) or data relating to a corporate entity.

  • We may collect personal information, such as your name, email address, and any other contact information you may provide when you register with us or contact us through our website.
  • We may collect other information related to your usage of our platform, such as the data and information you provide while setting up your account and using our services.
  • We may collect transactional data that includes details about payments to and from you and other details of products and services you have purchased from us.
  • We may collect technical data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
  • We my collect data when you connect our Services to your marketplace accounts on third-party websites (ex: login and authentication information necessary to maintain connection; order and inventory information downloaded from these third-party websites);
  • We may collect data when you complete contact forms or request newsletters or other information from us (ex: email); or participate in contests and surveys, apply for a job, or otherwise participate in activities we promote that might require information about you.
  • We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

Use of Information:
The information collected by ezCommerce will be used to:

  • Delivering, improving, updating and enhancing our Services.
  • To communicate with you, to troubleshoot and resolve any issues, and for administrative purposes.
  • We may also use this information to send you promotional and marketing materials, to offer customized experiences, and to make recommendations based on your interests.
  • Detect and prevent fraud and abuse of our Services and systems.
  • Collecting aggregate statistics about use of the Services.
  • Understand and analyze how you use our Services and what products and services are most relevant to you.
  • Notifying you about changes to our terms or privacy policy.
  • Asking you to leave a review or take a survey.
  • We may share your personal information with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as Order fulfilment , inventory management ,These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services . Transfer of personal information abroad. If you utilize our Services from a country other than the country where our servers are located, your personal information may be transferred across international borders, which will only be done when necessary for the performance of our contract with you, when we have your consent to do so, or when the appropriate standard contractual clauses are in place. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin.

In the event of any noteworthy organizational change, occurrence, or incident that brings about modifications to our information usage policy, with the potential to influence data privacy, security, or agreements involving affiliated partners and integration channels, such alterations will be promptly communicated to the relevant parties or those to whom we are obliged to inform under such circumstances. This communication will be carried out through appropriate and established channels.

Data Sharing and Disclosure:
EzCommerce will not sell, trade or rent your personal information to third parties. However, we may share your personal information with our partners and service providers who assist us in providing our services. These third parties are obligated to maintain the confidentiality and security of your information and are only allowed to use it for the purposes for which it was disclosed. At ezCommerce, the top priority is ensuring customer security and data confidentiality. We meticulously conduct due diligence on all parties or integrations with whom we exchange data

Data Security:
We take the security of your personal information seriously and implement measures to ensure that your information is protected from unauthorized access, theft, or misuse. This may include using secure servers, encryption, and other security measures.

Data Retention:
We retain personal information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

  • mandated by law, contract or similar obligations applicable to our business operations;
  • for preserving, resolving, defending or enforcing our legal/contractual rights; or
  • needed to maintain adequate and accurate business and financial records.

When your personal information is no longer required, we will securely delete it. If you have any questions about the security or retention of your personal information, you can contact us at

Data Breach OR incident Notification
In the event of a data breach or any security incident, our dedicated internal technical team will promptly initiate an immediate response to swiftly address the situation. Simultaneously, we will execute the necessary escalation protocols and diligently inform the affected parties. This encompassing approach encompasses customers and integrated stakeholders, ensuring that comprehensive notifications are communicated through the contact information they have provided. Our commitment to transparency and expeditious resolution underscores our dedication to safeguarding data and maintaining trust.

How you can access, update or delete your data
If you wish to delete or port your personal information, you may submit your request to If you make a request to delete your personal information and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

Cookies and Tracking Technologies:
ezCommerce may use cookies, web beacons, and other tracking technologies to enhance your experience on our website and to gather information about your usage of our platform. You can choose to block or delete these technologies through your web browser settings.

Age restrictions
Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal information, please contact us.

We will not discriminate against you for exercising any of your privacy rights. Unless permitted under applicable laws, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
    Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Privacy Policy:
ezCommerce reserves the right to modify this privacy policy at any time. Any changes to this policy will be posted on our website, and we encourage you to periodically review this policy to stay informed about how we are protecting your personal information.

Contact Us:
If you have any questions or concerns about our privacy policy, please contact us at We are committed to protecting your privacy and will respond to your inquiries in a timely manner.